FurlPay Docs
Open App
  • Introduction
  • Quickstart
  • For AI Agents
  • Monorepo
  • API Routes
  • Authenticationnew
  • Webhook Eventsnew
  • Error Codesnew
  • Rate Limitsnew
  • Agentic Payments (x402)
  • Agent Trust & Mandates (TAP)
  • CCTP Cross-Chainnew
  • LI.FI Swapsnew
  • FurlPay Travels (Travel MCP)
  • Solana Actions & Blinks
  • Claude Connectornew
  • AI Assistants
  • Stripe Crypto
  • Persona KYC
  • MiCA Roadmap
  • Security Posturenew
  • MPC & WebAuthn
  • Help Centernew
  • Getting Started
  • KYC Verification
  • Passkeys & Biometrics
  • Privacy & Data Protection
  • Transaction Statuses
  • Gasless Transfers
  • Deposits & Withdrawals
  • Managing Virtual Cards
  • Freezing & Unfreezing Cards
  • Declined Transactions
  • SDK & API Support
  • x402 Monetization Basics
  • Booking Travel
  • Travel Refunds & Cancellations

Resources

  • Changelog
  • System Status
  • OpenAPI Spec
  • Community
  • GitHub
Docs/Help Center/Help Center

Help Center

Help Center

Self-service answers for FurlPay accounts. If an article does not solve it, open a ticket from the Support Center — replies go to your account email — or ask the co-pilot in the app, which can check transaction status, card state and KYC progress directly.

Onboarding & Security

Getting Started

Create your FurlPay account, secure it with a passkey, and make your first stablecoin deposit.

KYC Verification

Progressive verification tiers 0-3, accepted documents, and fixing a failed or stuck verification.

Passkeys & Biometrics

Fingerprint and Face unlock, how passkeys work on web and Android, and what to do if you lose a device.

Privacy & Data Protection

What FurlPay stores, how support tickets are redacted, and how to exercise GDPR rights including deletion.

Transactions & Stablecoins

Transaction Statuses

What pending, settled, failed and rejected mean, and how to check a transaction on a block explorer.

Gasless Transfers

How FurlPay sponsors network fees with EIP-3009 authorizations so you can send USDC with zero gas.

Deposits & Withdrawals

Deposit from an external wallet, bank transfer or card, and off-ramp back to local currency.

Virtual Cards

Managing Virtual Cards

Card labels, per-purchase and daily limits, merchant channels, and settlement currency.

Freezing & Unfreezing Cards

Instantly lock a card from the app, web or co-pilot, and what happens to subscriptions while frozen.

Declined Transactions

The exact reasons a card payment declines and how to resolve each one, including 3-D Secure approvals.

Developers & x402

SDK & API Support

Where to start as a developer: SDK packages, webhook verification, and how to get integration help.

x402 Monetization Basics

A plain-language introduction to charging AI agents per request with the x402 protocol.

Travel

Booking Travel

Search and book hotels and flights with stablecoins, on web and from the mobile app.

Travel Refunds & Cancellations

Refund windows, how refunds are credited in stablecoins, and how to escalate a booking issue.

Still stuck?

Open a ticket at furlpay.com/support. Never include your full card number, recovery phrase, or API keys in a ticket — support will never ask for them, and our systems strip them automatically if pasted.

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